net::ERR_CERT_COMMON_NAME_INVALID

Help & Support
1

Hello, our site (https://www.lms.sohotest.com/) presents the following console error when loading:
GET https://secure.comodo.com/trustlogo/javascript/trustlogo.js net::ERR_CERT_COMMON_NAME_INVALID.
Is this a known issue? Do you know how we can fix this?

2

Hi @SOHOPros,

Sorry for the trouble caused. We have asked our backend team to create a support ticket and provide you feedback.

Kind Regards,
PremJK

3

Hello,
We’ve managed to remove the security warning by replacing this line of code in content > configuration > edit default store view > HTML Head > Scripts and Style Sheets

Old code:

<script type="text/javascript"> // var tlJsHost = ((window.location.protocol == "https:") ? "https://secure.comodo.com/" : "http://www.trustlogo.com/"); document.write(unescape("%3Cscript src='" + tlJsHost + "trustlogo/javascript/trustlogo.js' type='text/javascript'%3E%3C/script%3E")); // </script>

New code:

<script language="JavaScript" src="https://www.trustlogo.com/trustlogo/javascript/trustlogo.js" type="text/javascript"> </script>

I believe the trust logo is supposed to link to the comodo certificate associated with our site. but the instructions at at https://www.trustlogo.com/ssl-certificate-support/ do not mention this. What link can we use to link our trust logo to our certificate?

4

Hello,
I have not received an update on this case. Has a ticket been created for my issue?

5

Hi @SOHOPros,

Sorry for the inconvenience, we will check with the backend team and update you.

Kind Regards,
PremJK