Being charged for inactive devices

Hi,
I removed 2 Xcitium sensors from my account and am still being billed for them and all devices that were attached to them. Continued Why?

hi @RAHJR

could you please share the account admin email address to check the details from our end.

Thank you

Richard@Horan.email is the admin email address

thank you , I shall check internally and get back to you on email with detailed information.