Comodo Client Security Trace Error

1

I’m getting this error on Server 2019 Event Viewer: Any Ideas?

Error 5/15/2024 2:49:14 AM cmdagent 1 CloudOperations

Log Name: COMODO Client - Security Trace
Source: cmdagent
Date: 5/15/2024 2:49:14 AM
Event ID: 1
Task Category: CloudOperations
Level: Error
Keywords: Classic
User: N/A
Computer: VxRail-Atlas.stanleymartin.com
Description:
Error HTTP send to cmc.comodo.com:443/get_ads_api/put_event, error: 12002 Error Code: 0x80072ee2 (Unknown error 0x80072EE2)

2

hi @legalfee

I will check with the backend team and get back to you with feedback on this error.

thank you

3

hi @legalfee

I have received feedback from the backend team and they said that this is request to Comodo Message Center (CMC). It is alternative communication channel in case of emergency. The error is expected because channel is not used currently. This functionality is deactivated starting from XCS 12.15

In general, this is fully safe and can be ignored

4

Thank you. I figured as much. The boss wanted to know.

5

Is this error similar:?

Log Name: COMODO Client - Security Trace
Source: cmdagent
Date: 5/17/2024 7:46:44 AM
Event ID: 1
Task Category: CloudOperations
Level: Error
Keywords: Classic
User: N/A
Computer: SMC-CJKKL13.stanleymartin.com
Description:
Error HTTP send to stanleymartinhomes.itsm-us1.comodo.com:443//verdict-request/2246AF36A44B1AA1A5CAE317FACC5130B495B33D/file-id/C7718BBB0E14D69F7753572FAF2686E507B7D580/vendor-id/7CC35A903F8CD50A11FED2F71DD8AC5D1FB8DFE9/, error: 12007 Error Code: 0x80072ee7 (Unknown error 0x80072EE7)

6

hi @legalfee

I will check with the backend team and get back to you on it .