Error 500 when trying to upload file to Xcitium Verdict Cloud

Help & Support
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@Staff what is this?
The 500 Internal Server error could be caused by an error during the execution of any policy within Edge or by an error on the target/backend server . The HTTP status code 500 is a generic error response. It means that the server encountered an unexpected condition that prevented it from fulfilling the request.

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Hi again @Nik,

Could you please check again? It was a temporary problem, it should be solved now.

Best regards,
Umut.

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Yes @Umut its Fixed but its stuck at VALIDATING FILE…

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and analysis dont start

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@Umut Another problem is when Dynamic Analysis Completes
Dynamic Analysis
In The Analysis Summary Tab it does not show Dynamic Analysis Overall Verdict but when i go in Dynamic analysis tab it shows the overall verdict

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Hi again @Nik,

Thanks for the detailed feedback, we have just started to review! If there is any progress, I will inform you again.

Best Regards,
Umut.

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@Umut so it will be fixed right?

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Hi @Nik,

Yes, we have informed our team, they are currently investigating. I will keep you informed about the developments.

Best Regards,
Umut.

1 Like
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@Umut Ok Thanks :slight_smile:
I am waiting for Dynamic Analysis Overall Verdict fix not showing on Analysis Summary Tab.
In 2016-2017 Dynamic Analysis Overall Verdict was visible in analysis summary tab just to know.
I dont know why its not visible now but it will be fixed soon.Thanks again Umut

Best Regards Nik