False positive for our website

Xcitium is incorrectly reporting our website bbcetc.com as phishing per virustotal It is also incorrectly reporting our category as media sharing rather than business and economy

Please let us know how to proceed to resolve this.


hi @cps

Please drop an email all the details to " support@xcitium.com along with screenshots and error messages which will automatically create ticket. You will receive automated reply email with ticket number. The follow up process is also will be crystal clear as all you would require is to reply back to the same reply email with your queries and doubts which you receive back.

Thank you

You can request in XIG to reclassify it to another category and they will look at it