False positive on our website

hi @svcm23
the issue has been resolved

I have this same issue with my website : https://topmusictracks.com

Please help me. Thank you very much! My site is completely clean, please check again, this is hurting my reputation greatly! Unbelievable

Your scanner has also caught this site falsy, please resolve quickly as its impactful.

Is there a portal to submit these false positive to or an easier way for this to be completed?

Try submitting through here.

hi @phamhareal & @agombar

please share us the sha1 details for the false positive to forward the same to our team .

Multiple mirror domains from our URL shortening network lihi.io have been flagged as phishing.
We have removed the offending links and account responsible, please update our mirror links:

Best regards,
Giovanni

@nivedithab

@phamhareal is referring to a website and not a file, so I don’t think there will be a sha1 hash.

hi @GiovanniPulierri

I have forwarded the details with the concern team to look into it

@agombar & @phamhareal

I have shared the domain screenshot to the concern team to look into it, Shall update you once it is resolved.

hi @agombar

you can use to this mail address(threatlabs@xcitium.com) for this issues like this further to submit the details.

hi @phamhareal

the phishing is marked by the vendor “Criminal IP” request you to check the same with them.

Hello. I am also showing a false positive our website is clean and up to date, we did have an issue many months ago however the site was updated and cleaned and is clear on all other listings.

As soon as time permits, could you please review the above mentioned IP and clear if possible.
Thank you for your time and assistance.

VIPRE
Malware
Xcitium Verdict Cloud
Phishing

hello, my website dvdvideomedia.com have false positive, please help, thanks
http://www.dvdvideomedia.com/download/freevideocutterjoiner.exe

hi @plaat
I have forwarded the details to the concern team to look into it.

hi @dvdvideomedia
I have forwarded your details to the concern team to look into it

Hi, please do a re-scan for the site rwandair.com
, and consider removing it from your blocklist. We have already scanned the site, and everything is looking clean.
Untitled
Thank you

Please remove our links from your list we cleaned up the issues:

http://lihi1.me

Thank you,
Giovanni

hi @GiovanniPulierri

could you please share the correct url which is marked as False positive.

hi @aprilrose8215

I have shared the details to the concern team to look into it.

hi @aprilrose8215 & @GiovanniPulierri

the issue has been resolved