Hi,
MFA is not working. Looks like there is an issue with the platform service. It is not possible to login.
Hi @myr
Could you please share the error screenshot with account admin email address to our support@xcitium.com , we will investigate it and resolve the same
There is no screenshot to be shared. We enter our credentials and then it asks for MFA and is taking forever and says login failed. So it looks like MFA has some issue. On the status.itarian.com page it was showing Possible Disruption. So i am not sure if its related to that. Now that messsage is gone from the page status.itarian.com
could you please confirm if the issue is resolved. if the issue is still persisting please drop an email to our support team with your account details and we will investigate it further .
Yes its working now.
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