paid customer how to get tech support?

hello, i am a paid customer, when i signed up to the forum, i was hoping there would be a way to indicate i am a paying customer and get the correct level of tec support.

i get getting this message

“vssvc.exe is trying to change the current settings of your browser”
which makes no sense, as vssvc creates read-ony snaphots, does not write anything?

why is this happening?

Hi @asdffdsa1122,

Please check your Inbox for private message and provide requested detail.

Kind Regards,