We’re excited to announce an upcoming major update for EXDR! 
This release will be deployed on June 26,2026 with rollout lasting approximately 4 hours . No downtime is expected , but please reach out if you experience any issues following the update.
Release Schedule
Platform Updates
- US Region Portals: June 26, 2026 – 03:00 AM (EST)
- EU Region Portals: June 26, 2026 – 08:00 AM (GMT) / 01:30 PM (IST)
Agent Updates (All Regions)
- June 26, 2026 – 01:00 AM (EST) / 06:00 AM (GMT) / 11:30 AM (IST)
XCITIUM ENTERPRISE & ESSENTIAL PLATFORM
What’s in This Release
WHAT’S NEW
➤ Introducing ARM64 Support: Deploy EXDR Agent to Windows ARM64 Devices
What you can see: Windows ARM64 is now available as a platform option in the Choose Platform dropdown on the Bulk Installation Package page, alongside x64, x86, and Hybrid.
What you can do: Select Windows ARM64 when creating bulk installation packages for EXDR deployments. In Device Management, when Install Additional Xcitium Packages or Update Additional Packages is opened for an ARM64 device, the portal will automatically use the appropriate ARM64-compatible EXDR version — no manual version selection required.
Why it matters: Admins can now deploy and manage the EXDR agent on Windows ARM64 devices directly from the portal, expanding endpoint coverage to the latest ARM-based hardware.
➤ EXDR Agent Support for Windows x86 is Ending
What you can see: For Bulk Installation When x86 is selected and EXDR is checked, a message appears stating the portal’s predefined EXDR version is not configured for Windows x86 devices, and the latest x86-compatible version will be installed instead. In Device Management, when Install Additional Xcitium Packages or Update Additional Packages is opened for an x86 device, the portal will automatically use the appropriate x86-compatible EXDR version — no manual version selection required.
What you can do: No action required for x64 or ARM64 devices — behaviour is unchanged. For x86 devices, the portal will automatically use the latest x86-compatible EXDR version across all installation and update workflows — no manual version selection required.
Why it matters: The EXDR agent no longer supports new feature releases for Windows x86. The portal now clearly communicates this across all device management workflows and ensures x86 devices continue to receive the appropriate compatible version automatically.
BUG FIXES
➤ Full Compatibility Restored with Microsoft Global Secure Access
What you can see: Microsoft Global Secure Access connections that were previously failing on devices with the EXDR agent installed will now connect successfully.
What you can do: Update to EXDR agent build 2.12.1.154 or later.
Why it matters: Devices running the EXDR agent can now use Microsoft Global Secure Access without interference, restoring full network connectivity for affected users.
➤ EXDR Agent No Longer Causes Third-Party Application Crashes
What you can see: Applications that were crashing or failing to run after installing EXDR agent 2.12.x will launch and operate normally.
What you can do: Update to EXDR agent build 2.12.1.156 or later.
Why it matters: Ensures EXDR agent compatibility with third-party software, preventing application disruptions in production environments.
➤ Autodesk Revit Cloud Saves Work Seamlessly with EXDR Agent
What you can see: Autodesk Revit users who were unable to save models to the cloud while running EXDR agent 2.12.x will now be able to save successfully.
What you can do: Update to EXDR agent build 2.12.1.157 or later.
Why it matters: Restores normal cloud save functionality in Autodesk Revit for environments running the EXDR agent, preventing workflow disruptions for design and architecture teams.
➤ EXDR Agent Enrollment Failures and File Access Errors Resolved
What you can see: Devices where EXDR agent 2.12.1.146 failed to enroll or produced file access errors will now enroll and operate correctly.
What you can do: Update to the corrected EXDR agent build that resolves the sharing violation.
Why it matters: Ensures reliable agent enrollment and eliminates file access conflicts that disrupted normal system operation.
➤ TeamViewer Installs Without Issues Alongside EXDR Agent
What you can see: TeamViewer installations that previously failed on devices running EXDR agent 2.12.x will now complete successfully.
What you can do: Update to EXDR agent build 2.12.1.156 or later.
Why it matters: Ensures full compatibility between the EXDR agent and TeamViewer, allowing installations to proceed without interference.
➤ Smarter Event Filtering: EXDR Agent Now Responds Faster to Safe Verdicts
What you can see: Portal behaviour remain unimpacted.
What you can do: No user intervention is required,
Why it matters: The EXDR agent now responds to FLS verdict updates more reliably, reducing unnecessary event noise for processes that have been classified as Safe.
➤ Xcitium Client Stability Fix: cis.exe Crash Resolved
What you can see: cis.exe will no longer crash due to a conflict with the EXDR agent module.
What you can do: Update to EXDR agent build 2.12.1 or later.
Why it matters: Resolves an unexpected crash in the Xcitium client that affected device stability.
XCITIUM ENTERPRISE
➤ Richer File Telemetry: Nine New Fields Available for Detection and Collection Rules
What you can see: Nine new condition fields — File Description, File Type, File Version, Copyright, Signature, Company Name, Product Name, Product Version, and Original Name — are now available when building Event Collection Rules and Alert Policy Rules for File Events event types in Xcitium Enterprise.
What you can do: Select any File Events event type (e.g., Write File, Delete File) in the rule editor to access the new fields. The Signature field supports Signed/Unsigned value selection; all other fields support the standard operator set.
Why it matters: Security teams can now build more precise detection and collection rules using enriched file metadata — reducing false positives and enabling deeper threat hunting without manual enrichment.
APPENDIX
NEW PORTAL VERSIONS
- Xcitium Enterprise Platform: 4.63
- Xcitium Essential Platform: 11.1
NEW AGENT VERSIONS
- EXDR-Windows: 2.13.0
If you have any questions or feedback, don’t hesitate to reach out. We appreciate your continued support and look forward to delivering more improvements!
Best regards,
Xcitium Product Management Team