Hello Xcitium Community,
We’re excited to announce that a major release for Xcitium Enterprise & Platform (and related agents) is scheduled for September 18-19, 2024! 
This release will roll out over two days, and while we don’t expect any downtime during the deployment, the process will take about 2 hours each day. If you notice any issues after the release, don’t hesitate to drop us a line.
Here’s the release schedule:
- US Region Portals: Wednesday, September 18, 2024, at 2024-09-18T05:00:00Z
- EU Region Portals: Thursday, September 19, 2024, at 2024-09-19T07:00:00Z
- Agents for Both Regions: Thursday, September 19, 2024, at 2024-09-19T05:00:00Z
This update includes significant improvements and bug fixes across Xcitium Enterprise & Platform, Device Management, and various agents. Here’s a quick look at what’s coming:
Xcitium Enterprise & Platform
Improvements
- Added support label for Windows 11 24H2 in EDR Windows.
- Added user information bubbles on the SOCaaP Dashboard to display detailed usage information.
- Added ‘Buy New License’ button on the SOCaaP Dashboard to assist users with license purchases.
- Added ‘Not Protected Device’ counts to the Endpoint Security widget on the SOCaaP Dashboard to highlight asset health status.
- Added the ability to display MDR usage in the billing forecast for enterprise customers and recognize all prepaid MDR licenses.
Bug-Fixes
- Fixed an issue where predefined procedures were not updated to reflect the current branding.
- Fixed the issue preventing agents updating to the latest version when using local package distribution across the network.
- Fixed an issue preventing 2FA SMS from being sent to +44 (UK) phone numbers.
- Resolved an issue preventing the Custom Report from loading on the Xcitium Platform.
Device Management
Improvements
- Support for Android 14.
- Introduced BETA Version of web-based remote desktop for seamless remote access via browsers.
- Added the ability to configure Remote Tools for macOS devices through profiles.
- Removed support for iOS 12, 13, and 14 across Xcitium products since Apple already stopped their support.
Bug-Fixes
- Fixed a bug in the endpoint manager that allowed access to functions that were not authorized.
- Fixed an issue where Android’s “Allow accessibility service” setting would enter an infinite loop.
Appendix: New Versions
Portal Versions
- Xcitium Platform: 9.3.0
- Xcitium Enterprise: 4.34.0
- SOCaaP: 2.7.0
Agent Versions
- Xcitium Communication Client – Windows: 9.3.0
- Xcitium Communication Client – macOS: 9.3.0
- Xcitium Remote Control – Windows: 9.3.0
- Xcitium Remote Control – macOS: 9.3.0
- Mobile Device Management Client - Android (MDM Android): 9.3.0
Signed Bulk Package Versions
- Xcitium Communication Client – Windows: 9.3.0
We’ll keep you posted as the release unfolds. As always, feel free to reach out with any questions or feedback. Thanks for your continued support! 
Kind regards,
Xcitium Product Management Team