Release Notes: Xcitium Enterprise & Platform and Agents Major Update - December 18-19, 2024

Hello Xcitium Community,

We’re excited to share details about an upcoming major release for Xcitium Enterprise & Platform, including updates to related agents! :star2: This release will be rolled out over two days, with each deployment lasting approximately 4 hours. No downtime is expected, but if you encounter any issues after the update, please let us know right away.

Release Schedule:

  • US Region Portals: 2024-12-18T06:00:00Z
  • EU Region Portals: 2024-12-19T07:00:00Z
  • Agents for Both Regions: 2024-12-19T06:00:00Z

This release delivers key bug fixes, optimizations, and new enhancements across Xcitium Enterprise & Platform, Device Management, and agent functionality.


Xcitium Enterprise & Platform and Agents December Release (December 18-19, 2024)

Xcitium Enterprise & Platform

New Features

  • Introduced a new “Blueprints” section in Network Management on the Xcitium Platform, allowing customers to create templates for network devices to customize data collection for reporting and monitoring. Key capabilities include:
    • Providing base MIB files for standard device configurations.
    • Uploading or deleting custom MIB files as needed.
    • Creating blueprints based on MIBs, with the ability to manually modify or add additional OIDs to meet specific requirements.

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Improvements

  • Added the ability to manage the agent self-protection feature directly from the portal. This is available for Xcitium Client Security version 12.12+ and Xcitium Communication Client version 9.4+.
  • Improved the system’s export and CSV processing performance, enhancing stability and efficiency.
  • Added advanced monitoring capabilities for export and CSV operations to improve troubleshooting and visibility.
  • Optimized data collection processes for containment information, resulting in better system performance and faster response times.

Bug-Fixes

  • Fixed an issue where macro script detection exclusions were missing in predefined and custom profiles.
  • Resolved a problem where Canadian postal codes were incorrectly marked as invalid.
  • Fixed overlapping issues on the ROI Dashboard, ensuring proper alignment of graphics and saved cost amounts.

Xcitium Client Security – macOS

Improvements

  • Added support for macOS 15 for Xcitium Client Security.

Xcitium Communication Client – macOS

Improvements

  • Added support for macOS 15 for Xcitium Client Security.

Xcitium Communication Client – Linux

Improvements

  • Added support for Ubuntu 24 with GUI for Xcitium Communication Client, ensuring compatibility on the latest Ubuntu version.

Bug-Fixes

  • Fixed an issue where Linux servers stopped communicating with the Xcitium Web Portals.

Device Management

New Features

  • Introduced a new Android Enterprise Mobility Management (MDM) app in BETA version, providing enhanced management capabilities and additional functionality for Android devices.

Improvements

  • Enhanced the web-based Remote Desktop feature to allow remote connections via web browsers, eliminating the need for OS-specific applications or installations.

APPENDIX

New Portal Versions

  • Xcitium Platform: 9.4.0
  • Xcitium Enterprise: 4.39.1

New Agent Versions

  • Xcitium Client Security– macOS (XCS macOS): 2.7.0
  • Xcitium Communication Client – Windows (XCC Windows): 9.4.0
  • Xcitium Communication Client – macOS (XCC macOS): 9.4.0
  • Xcitium Communication Client – Linux (XCC Linux): 9.4.0

Signed Bulk Package Versions

  • Xcitium Client Security – macOS (XCS macOS): 2.7.0
  • Xcitium Communication Client – macOS (XCC macOS): 9.4.0

If you have any questions or feedback, feel free to reach out. Thanks for being part of our journey and for your continued support!

Best regards,
Xcitium Product Management Team

1 Like

Can you please explain more as to what this’ll entail for end users?

Also, any coverage of updates pending/incoming for verdict cloud? It is a respectfully huge tool in the Xcitium ecosystem and yet you are all very quiet about it :frowning:

Also unrelated but can somebody ask the development team how they feel about the implementation of the sweetalert library for alert dialogues?

1 Like

Hi @BeeHiveCyberSecurity,

On the below, I’m sharing the relevant answers,

This task focuses on enrolling Android mobile devices as enterprise-managed devices. During the enrollment process, a hardware reset of the device is required. However, once completed, it allows for a significantly broader range of management capabilities through the portal. Previously, the approach was more aligned with BYOD (Bring Your Own Device), whereas this option provides full management for company-owned devices, offering greater control and security.

If you notice any delays or issues, we encourage you to email us at support@xcitium.com. Please include your account admin email address along with 1-2 example files, and our support team will assist you promptly. Your feedback is valuable to us as we continue improving our services.

Yes, the SweetAlert library can be utilized. We already have a ticket in place for UI updates across both Xcitium Enterprise and Xcitium Platform. While we cannot provide a specific ETA at this moment, it is an active item on our roadmap. Additionally, we encourage you to share your feature requests and feedback directly through our dedicated page at https://xcitium.canny.io/.

Please let me know if you need additional answers or further insights.

Best Regards,
Umut.

A hardware reset of a device is required…this is a large ask especially for companies with already pre-established MDM, since nearly no mobile backup solution is both complete in coverage and universal in restoration.

  • What will happen for devices that cannot be reset?
  • What will happen for devices already enrolled?
  • What is the exchange of features, and is there a way to accept/decline or pick through available/unavailable features?
  • Does this present any concerns to XCITIUM that it’ll be perceived as vendor lock-in due to the level of commitment and dissuade potential users?
1 Like

@Umut @ilgaz

Will existing custom profiles be automatically updated to include these exclusions?

Hi @nct,

Yes, that’s correct. They’ll be updated automatically, please check your end and let us know that if you detect any missing points!

Best Regards,
Umut.

@Umut, please could you provide a screenshot to show what is updated?

Hi again @BeeHiveCyberSecurity,

Sorry for causing a misunderstanding. This is a development app with BETA release in preparation of a new EMM backend to improve our MDM abilities, and more precise information will be coming in the further releases. You can continue to use existing MDM for Android feature.

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Best Regards,
Umut.

Hi @nct,

The related path may be checked under any profile details and Antivirus tab as it’s marked on the below. Please check the following visuals:

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Best Regards,
Umut

Thanks, @Umut, but it’s impossible to read the text. Would you be able to post larger images?

Hi @Umut

Is there a guide for “Blueprints”? The Comodo Help guide doesn’t seem to have been updated yet.

Thanks

TR : Merhaba Umut bey,

bizim Endpoint Manager güncellenmiş bu alan gelmiş , fakat Yeni agent 9.4 ve MacOs 2.7 versiyonları gelmemiştir.

Kontrol edebilir misiniz ?

ENG:Hello,
our Endpoint Manager has been updated, and this field has appeared. However, the new Agent 9.4 and macOS 2.7 versions have not been released.

Could you please check?

Hi @nct,

I intentionally blurred it. I think it may create a security vulnerability. Please check the details on your own platform.

Best Regards,
Umut

Hi @allen,

Help guide has not been updated yet, it will be updated in the coming days.

Best Regards,
Umut

1 Like

Hi @Baran,

Because the release date of the agents is today. Even if the agents are deployed to production, CDN (Content Delivery Networks) distribution may take additional time. Please check it again in the coming hours.

Best Regards,
Umut

Hi @Baran

From experience, I would suggest you wait until tomorrow to try and update.