We’re rolling out update for Xcitium Enterprise & Essential Platforms.
The deployment is expected to take approximately 3 hours. While no service interruptions are expected, please don’t hesitate to reach out if you experience any issues afterward.
Release Schedule:
Platform Updates
- US Portals: September 03, 2026 – 03:00 AM (EST)
- EU Portals: September 03, 2026 – 08:00 AM (GMT)
- IN Portals: September 03, 2026 – 01:30 PM (IST)
►Managed AI- AI Marketplace in Communication Client 
What this means in practice:
Every Managed AI agent you have licensed — IT support, HR, sales, customer support, and more — appears in the Communication Client automatically. As you license more agents, they show up in the same place. Your employees never need a new access point.
What you need to know:
- This feature is available with Communication Client 11.2.53346.26080
- No configuration required — licensed agents appear automatically
Why this matters:
The biggest challenge with AI tools has always been getting people to actually use them. This removes that problem entirely. The Communication Client is already there. The AI Agents just appear in it.
Patch Management
►Patch Deployment Now Triggers Correctly from Third Party Applications
Fixed an issue where patches failed to install when pushed directly from Applications > Patch Management > Third Party Applications. Patch commands are now queued and executed as expected without requiring manual intervention.
APPENDIX
NEW PORTAL VERSIONS
- Xcitium Enterprise Platform: 4.63
- Xcitium Essential Platform: 11.1
NEW AGENT VERSIONS
- Xcitium Communication Client: 11.2
If you have any questions or feedback, don’t hesitate to reach out. We appreciate your continued support and look forward to delivering more improvements!
Best regards,
Xcitium Product Management Team