Release Notes: Xcitium Enterprise & Platform Update - February 27 2025

Hello Xcitium Community,

We’re rolling out an update for Xcitium Enterprise & Platform, addressing key fixes in the web portal! :rocket: The deployment is expected to take approximately 2 hours and will be completed today. No service disruptions are anticipated, but if you experience any issues after the update, please reach out.

Release Schedule:

  • US & EU Region Portals: Scheduled for 2025-02-27T07:00:00Z

What’s Changing?
This update includes important new features and bug fixes to improve the stability and functionality of Xcitium Enterprise & Platform.


Xcitium Enterprise & Platform

New Features

  • Xcitium Enterprise users can now view and pay outstanding invoices directly within the platform, enabling seamless billing management without support assistance.

Bug-Fixes

  • Resolved an issue with enabling the MDR Service through the “XCS Log Forwarding” configuration in profile settings.

Appendix

New Portal Versions

  • Xcitium Platform: 9.4.7
  • MDR: 4.42.0

If you have any questions or need assistance, feel free to contact us. We appreciate your continued trust and support! :briefcase:

Best regards,
Xcitium Product Management Team

2 Likes

Hello Puja
I want to let you know that the option Analyze unknown files in the cloud by uploading them for instant analysis(Comodo Labs) for Comodo 2025 does not work the files are unrecognized now for 5 days
Could you please fix it?


image
This option does not work it is said that if Xcitium does not know if its good or bad it will upload the file to Comodos human expert team to look at it but it looks like it does not work it takes days to analyze a file even weeks and months but it is said that the verdict should come in 1-2 hours…
Could you please fix that?

However for Xcitium Client Security everything works fine but i do not know why it does not work for Comodo?

1 Like

This has been forwarded to the team for review.

Best regards,
Puja

1 Like

Look at the amount of mine.
I realize that a verdict is not uploaded quickly. There are files there from 12-02-2025

this is CIMA and it works but it does not work in Comodo itself but its good that @pujakumarisingh shared the issue with the team so they can fix it


After i uploaded 10-15 Files to the File Subbmision page to Xcitium then all of them turned Malicious

1 Like

Do you have any idea how I can send them all at once?

No idea but still its fine anyways @pujakumarisingh i am waiting for an update

1 Like