A script is requested here to restart cmdagent without restarting.
When using XCS, its protection is very good, but sometimes for unknown reasons, cmdagent occupies the CPU or RAM, causing a delay in the user’s computer. This problem can usually be solved by restarting the device, but not all users can. Restart the device immediately, especially on SERVER devices, so I request a script that can be used to restart cmdagent, so that users can make cmdagnet return to normal without restarting. I know you have been improving performance in new versions, but this The problem still occurs, so I need this script to handle this.
Thanks for your request. We have created an internal task “CS-57941” and assigned it to our script developer. we will update here once the script is ready.
Is there any other way to solve this problem? I can’t find any way to solve this problem except restarting. This happens occasionally, but whenever it happens, the customer keeps complaining to me. If the customer’s device just For an ordinary computer, it’s okay to ask him to restart it, but if it’s a Server, this problem will be more annoying.
We can understand your concern. We have an update that the performance issue will be solved in the upcoming release. Meanwhile, I will check with the script developer to find if there are any alternate workaround and update you.
I know that your new version has optimized performance issues, but what I am worried about now is the old version of the device that cannot be upgraded to the new version, so I made this request.
Server 2016, but due to certain requirements, the KB was not updated, so I deployed the XCS12.10 version as written by the support. This situation occasionally occurs, but when the performance is improved, I did not observe it. any event occurs