allen
March 26, 2024, 2:25am
1
Hi, Script Master
Is it possible to request a script to uninstall the CynetEPS product? The client is currently using this product and plans to switch to Comodo’s product in the future. I hope to assist the customer in uninstalling the CynetEPS he is currently using.
Thanks
hi @allen
I have forwarded the details to the concern team to look into it and they will get back to you.
Thank you
Hi @allen ,
We have created a task ticket for your script request and shared it with our script developers and ticket ID is CS-53337.
Kind Regards,
PremJK
1 Like
allen
March 26, 2024, 7:54am
4
Hi @PremJKumar ,
Thanks for your reply, I’ll wait for your news.
Thanks
Hi @allen ,
Our script developer requested to provide the CynetEPS installer so that they can make a script and test it to uninstall the CynetEPS product.
Kind Regards,
PremJK
allen
April 8, 2024, 2:29am
6
Hi @PremJKumar
Sorry, the customer only provided me with this request, and he did not provide me with an additional installation program.
Thanks
Hi @allen ,
We are sorry, but unfortunately, we can’t find the installer file to proceed further.
Kind Regards,
PremJK
1 Like
allen
April 9, 2024, 3:43am
8
HI @PremJKumar ,
I’m really sorry. That doesn’t matter, because the customer is not willing to provide it to me. I’m really sorry.
1 Like