HI,
We keep getting an error about the system not being able to connect to office 365, we’ve followed the guide exactly. However it says try again later. We’ve tried all this week. anyone have ideas what might be causing this?
hi @monster-it
Apologize that you are facing this issue.
could you please freshly retry everything after uninstall the application and reinstalling it.
If you are still receiving the error request you to drop an email all the details to " support@xcitium.com " which will automatically create ticket. Internal discussions about your issue have already begun and opening a ticket provides us with a communication path between you and support. The follow up process is also will be crystal clear as all you would require is to reply back to the same reply email with your queries and doubts which you receive back. please do share the error screenshot which you are receiving while dropping the email
Please make sure to include your contact information when you drop the email.
Thank you!