All of our staff have the comodo agent installed with the dragon platform.
It offers all sorts of monitoring features. I called support for MSPs today and he blanket denied that the agent can do any monitoring or reporting. I pointed out that I can see the options to alert us if a certain website is opened… can it simply report ALL websites that are opened? Set a time frame for the procedure or monitor to run and get a report at the end? No sir, I will submit a feature request ticket to the developers.
Alright, so everyone else here… anyone working from home and wanting to leverage the agent to help with productivity monitoring? Think of the opportunities this creates to sell additional seats for staff home computers to work from home!
Some things that would make this effective…
Screenshotting random intervals for review
Keyboard mouse input, specifically, delays over 30 seconds of input… how long was the delay, 10 minutes? 30 minutes? That would indicate the staff member was not working.
Any of these things during a 9-5 shift… with employee consent of course.