VT Button disabled on Xcitium Verdict Cloud

Hello
Does anyone noticed the Vt Button on Valkyrie its disabled


I cant check results on VirusTtotal

@Nik , I’ve tested and it works for me.

hi @Nik

please refresh it once again and try and let us know the status .


@nivedithab no still disabled


@nivedithab Please help me

could you please share your login username

1 Like

hi @Nik

I just got feedback from the verdict team , they said that After the file analysis is completed; If there is no file in Virustotal, the file is uploaded and reanalyzed. These processes are done with a queue management, it may take some time. Let’s not expect it to reflect immediately.


It seems to be reflected in VT now.

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@nivedithab here

@nivedithab Still its disabled on my account

@nivedithab My License for Valkyrie has expired how do i update it?

hi @Nik

please login to your CAM and purchase the new license from there

@nivedithab i want free Valkyrie because valkyrie is free but when i want to buy valkyrie for free there is no Basic Subscription only premium

when you have enabled the free version was there any reminder or anything mentioned about validity period, please do share the copy of the purchase valkyrie

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@nivedithab Just this nothing else please help me renew my Valkyrie license key

I will check with concern team if the license has validity for free edition

1 Like

@nivedithab any news? or?

hi @Nik

I have already informed to the team and they are checking in the backend about validity.

1 Like

hi @Nik
could you please share the free license key in the PM , so that our team can check from their side.

thank you

Sure i will share you the license

hi @Nik

I have responded back to you regarding your license in PM , please do relogin and check once