Why in Xcitium AEP Client Security in File Rating Settings Analyze unknown files in the cloud by uploading them for instant analysis is complettely disabled?

Product Discussions XCS - Xcitium Client Security
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Hello Xcitium Staff why is it complettely disabled is it because of Valkyrie?

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hi @Nik

Request you to drop email to our support id support@xcitium.com along with your admin email address , screen shots and screen recording, our backend team will check and assist you on the issue

thank you

3

@nivedithab I Agree that i want the Option Analyze unknown files in the cloud by uploading them for instant analysis so that Xcitium submits samples to XIMA(Xcitium Instant Malware Analysis) or XAMAS(Xcitium Automated Malware Analysis System)
My admin email addres:bratmoj780@gmail.com
I want the team to eneable that option

Thanks Nik
Best Regards

4

hi @Nik

request you to kindly drop email to support@xcitium.com along with all details and our backend team will analyse and resolve the same for yor.
thank you