thank you you are amazing
Sure i will recheck it
nope its still clean by Signature Based Detection
is this file needs to be marked as malware ?
yes Signature Based Detection needs to mark it as Malware
@nivedithab Another problem Dynamic Analysis Overall Verdict doesnt show on Analysis Summary when XAMAS Analysis is done here is an exeample
XAMAS Analysis Completed but on the Summary tab
Dynamic Analysis Overall Verdict is not there so pls fix this too in the new Verdict version
sweet , thnx for helping hehe
I have requested the team to look in this issue .
hehe no problem but the Analysis Issue will be fixed in the next version of Xcitium Verdict Cloud hehe
@nivedithab will the bug be fixed in the next version of Xcitium Verdict Cloud
I am waiting for the response from the team to get the confirmation on fix on the issues.
ok so the team will fix Analysis Problem Static Analysis overall verdict issue,PE Sections and Dynamic Analysis Overall Verdict not showing on analysis summary
@nivedithab right?
I need reconfirmation from the team whether the fix will be done to the PE section , analysis section , - as per the last statement from the team which I have mentioned earlier above " no fix is needed for rules that point to PE file format " . I will get the product and the corresponding team reconfirm on the details and update you . Kindly provide me some time to get the feedback from the team.
For Analysis Problem fix is needed and for Static Analysis Overall Verdict too and also for PE Sections because i want to be SUSPICIOUS if the entropy is high like 7.99 or 8.00 and for Dynamic Analysis Overall Verdict not showing on Analysis Summary also needs to be fixed
hi @Nik
Request you to drop a detailed email regarding all the issues which you are facing and needs to be fixed with Verdict to our support email address. please include all the error screenshots , and video recording of the verdict which needs to be fixed.
Please do share me the ticket # with which I can proceed with the team for further resolution.
Thank you
whats the email addres?
support@xcitium.com, please send email to this address
@nivedithab ticket number is #4961230
Thank you @Nik , I will follow up with the team from my end
hi @Nik
could you please share couple of the sample files sha1 details which are getting stuck in anaylzing step also with other issues. The specialist team from Verdict are requesting for the details in the ticket , I will share the same to them or you can as well revert back to the ticket email with the sha1 details