Xcitium Enterprise & Platform January Release (January 10-11, 2024)

Dear Xcitium Team,

We’re kindly pleased to inform you that the latest version of Xcitium Enterprise & Platform is almost live now!

The release schedule was implemented as follows:

  • For the US region, on Wednesday, 2024-01-10T07:00:00Z
  • For the EU region, on Thursday, 2024-01-11T07:00:00Z

The release was implemented within 30 minutes of deployment, during release time the platform could be under maintenance mode, where you might observe minor glitches.

And if you observe any issues after release, please feel free to share them with us.​

Please check the release notes that are marked by the new release!

Xcitium Enterprise & Platform


  • Updated the supported Linux OS versions list to show which distributed operating systems are compatible with specific Xcitium client versions for easier mapping.
  • Preventing sending the Suricata logs to the MDR to filter some unnecessary events out before event processing in terms of increasing performance and decrease storage costs.
  • Updated Xcitium Enterprise menu icons, welcome pop-up text, and repositioned in the UI to enhance overall user interaction.


  • Fixed an issue where file path values are not the same on the File List screen, or inside the file Info tab, when clicking on the file name in the File List screen.
  • Fixed an issue of a “Failed” containment event being handled as a Containment Run Virtually event, with alerts created for them and reported in Xcitium Enterprise.



  • Updated the OpenEDR welcome pop-up text, and repositioned to enhance overall user interaction.


New Portal Versions

  • Xcitium Platform: 8.4.0
  • Xcitium Enterprise: 4.20.0

Cool Umut :smile: :slightly_smiling_face:Really nice update :smiley:

This appears to have broken something on the back end. All of my endpoints are now showing as offline in the admin portal.

All our devices are showing offline for almost 2 hours.

Same with us (Canada), all our endpoints are offline

hi @all

apologies for the inconvenience, I have reported the issue with the internal team , our backend team is aware of this issue and working on the issue. I will get back to you once received feedback from the team.

Thank you

hi @all

The issue is fixed and devices should be online again. Request you to share report if any further problem you observe.

Thank you

1 Like