False positive on our website

bigbier22884 · November 17, 2023, 7:27pm

fmgfelipefmg · November 18, 2023, 1:48am

Hi! I’m having the same issue. Could you please review it and remove the false positive? Thanks in advance.

nivedithab · November 20, 2023, 8:36am

could you please share the screenshot of the verdict where it shows the FP is marked by Xcitium for our team to work on the same.

SevenDeadFlies · November 22, 2023, 1:53pm

Hi,
Another false positive showing on VirusTotal.
Please check: https://proxy-sale.com

nivedithab · November 22, 2023, 1:55pm

hi @SevenDeadFlies
I will request the team to check the same

Webshopplus · November 22, 2023, 9:46pm

Can you check https://www.koffiewarenhuis.nl/ not sure why its listed

duong.nguyenhoang · November 23, 2023, 9:27am

I have this same issue with my website as phishing (https://www.crosbiehomes.co.uk/)

Could someone review this as it should be clean and not flagged?

duong.nguyenhoang · November 23, 2023, 9:28am

I have this same issue with my website as Not Recommended (https://ghkrfc.com/)

Could someone review this as it should be clean and not flagged?

ilgaz · November 23, 2023, 9:29am

hi @Webshopplus , @duong.nguyenhoang , we escalated these to our threat analysis team.

robbielewis · November 23, 2023, 10:23am

Hi there, you are listing domain https://www.enterpriseresearch.ac.uk/ incorrectly as Phishing on virustotal.com. We had a security issue in May 2023 but this was resolved. Please update your records.

belle_p1seo · November 23, 2023, 10:54am

Hi, our website position1seo.co.uk is also being flagged in Virustotal as phishing by Xcitium, weve thoroughly scanned our site and can affirm this is a false positive. Can you please whitelist our site please? Thanks.

ilgaz · November 23, 2023, 11:49am

hi @robbielewis , this is resolved now on our side. It may take some time to be reflected on VirusTotal.

ilgaz · November 23, 2023, 11:49am

hi @belle_p1seo , this is resolved now on our side. It may take some time to be reflected on VirusTotal.

coldsprings · November 23, 2023, 8:12pm

Hi Team - @ilgaz

I’m getting a false positive for my site:

Can you please review this?

Thank you
Andrew

ilgaz · November 24, 2023, 8:18am

hi @Webshopplus , @duong.nguyenhoang , both cases should be corrected now.

jmora003 · December 28, 2023, 9:23am

Hello how are you? We have the same problem with url uandes.cl, please we need you to unblock it from your list.

PLSSS HELP!

nivedithab · December 28, 2023, 9:23am

hi @jmora003
I will forward the details to concern team to look into it.

jmora003 · December 28, 2023, 1:59pm

Thanks!!! please confirm me after your review

nivedithab · December 28, 2023, 7:44pm

Hi @jmora003

The issue has been resolved form our end

jmora003 · December 28, 2023, 8:07pm

Thanks !! for help me, How long does it take to reflect changes at a global level?

Thanks again.

Jonas Mora