False positive on our website

thanks for the quick reply. It is ok now.

Renato

1 Like

Hi All,
Can anyone here contact Autoshun? My site was reported malware to Autoshun and I sent email many times but got no response. Is there any way to remove this warning? Thank you very much

hi @hoidulich

Apologies ,we will not be able to contact the other vendor regarding the verdict related query. Request you to kindly reach out to them directly on the same. If your website is marked FP as per Xcitium please do let us know we shall make the necessary changes from our side.
Thank you

hi there, we are facing the same issue with our website https://unitedassociates.be can you please remove us from your database?
thank you

hi @dr.me

I have forwarded the details to concern team to look into it.

Thank you

1 Like

hi @dr.me

The FP case has been reoslved

Hello. We are promoting adult dating offers and one of our domains that hosts landing pages is being flagged as malicious on VirusTotal. Here is domain

https://getafuk.com/q6c/ps8/ct8/index.php

and VT report

Please review, domain is 100% clean. It is causing us issues with ad networks

Hi @adam.djukic

The fp case has been resolved

My client website is added as flagged. It was infected and i have cleaned everything. Please submit the website to team to review for it

URL :https://tracking.egyserv.co/

hi @Moh_edp

As from the screenshot you can see clearly that the malicious rating was done by other vendor , rest you to contact the respective vendor to take necessary action.

Good afternoon, I need my website to be removed from the blacklist mentioned. My website is safe and reliable, it has a security certificate.

https://mapadamente.com.br

Please, I have already changed servers and installed all antivirus and certificates

I thank

hi @fabiorezende

I have forwarded the details to concern team to rectify the same. thank you

Hi there,

our client’s website <redacted for client’s privacy>.com is wrongfully categorized in your database. Can you please check it and re-categorize it?

Thanks!

hi @mrcow

could you please share the category under which you want the website to be listed

Hi,
as there are skincare products being sold, maybe something like “Shopping” or “Skincare”. I don’t know which categories are possible.

Thanks

thank you for sharing the details , I have forwarded to the concern team to look into it and make the necessary changes.

1 Like

hi @mrcow

The category for the website has been changed.
kindly check the same from your side.

thank you

Hi. Website www.mprc.lt had bean cleaned up 5 months ago. But only at your system is still flag as malicious. Could you rescan.

Looking at all comments, maybe time to implement rescan function in website? :slight_smile:

hi @damalis

I have forwarded the details to the concern team to look into it
thank you

hi @damalis

the fp case has been removed.