False positive on our website

hi @oppocreaty

as you can see the below screenshot , Xcitium has marked category as professional networking

We kindly request that you review our website promptly and make the necessary corrections to remove the false flag. This issue is affecting our online presence and credibility..
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hi @oppocreaty

kindly share a screenshot where it shows that Xcitium verdict cloud has marked your website as phishing. I will forward it to our team to look into it.

Seems the problem is already resolved.

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Our website decDOTcc is listed as “game-cartoon violence”. Other services have it listed as Information Technology. I have owned this domain for over 20 years and it is a personal 3D animation and graphics page. I have done a full virus scan and nothing malicious is on the website and the host Namecheap has also done a scan. Please review the website and remove the “game-cartoon violence” label. Thanks!

hi @TMAN89

I have shared the details with the concern team to look into it

Hi @TMAN89

Could you please full website url and screenshot of the verdict which is needed for our team to do the needful

This issue is affecting our online presence and credibility...

Hi @mataktea

Request you to provide verdict analysis screenshot along with domain details which needs to be resolved for FP case from our side

I am the Director of Compliance and Security for Massive Computing Inc. and you are listing our partner’s “api.joinmassive.com” access to us as malware ass well. Please fix as quick as possible this is impacting our business.

Virus Total

Hi @kbechtel

I have shared the details to the concerned team to look into it

Hi @kbechtel

The fp case has been resolved

Thank you. Please feel free to contact me anytime with issues concerning our website or software. We work WITH AMTSO and security companies to help secure the internet as well as our own product.

Website is www.dec.cc and here’s the URL showing the problem of our website listed as cartoon violence by Xcitium - https://www.virustotal.com/gui/domain/dec.cc/details

hi @TMAN89

I have forwarded the details to the concern team , I shall get back to you once received feedback from them.

Hi, my client website (“https://totalschoolsolutions.net”) is listed on virustotal as Phishing flagged by Xcitium Verdict Cloud, and ls impacting our business. Can you please raise it to concerned team.

hi @Noor

I have forwarded the details to the concern team to look into it.
thank you

Hi @kbechtel

As we have checked the Virus total analysis for the domain http://api.joinmassive.com/ , we do not find our Xcitium marking the domain as malware.
Could you please share the exact domain / website address with screenshot of the malware analysis by our Xcitium verdict for our team to take the necessary action

Hello the site maciasmayolaw.com is being marked as a threat. Could you please review we believe this to be a false postive!

hi @whitbacon

I have forwarded the details to the concern team to look into it.
thank you